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Grunden's

New ecommerce storefront for the original commercial fishing gear brand from Norway.
The Client: Grunden's Fishing
The Ask: New eCommerce storefront
The Budget: Medium (No custom research)
My Role: I led UX on this project with oversight from our UX director
The Timeline: 6 months, UX took 4 weeks
The Team: UX, UI, PM, Dev, Project Manager

Grunden's 🐟 🦀

Ecommerce Storefront — 2022

💢 The Client

Grunden's has been supplying commercial fisherman with bibs (fishing overalls) for over a hundred years. They are widely regarded as the best fishing apparel money can buy. You have seen their apparel on TV shows like Crab Fisherman and Deadliest Catch.

💢 The Client's Ask

They would like a new eCommerce storefront that follows best practices.

💢 The Timeline

We have four months and 1400 work hours to design, build, and ship their new Shopify storefront.

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The Team

Lead Project Manager — Lindsay Wincek
Visual Design — Meg Fiechter
UX Design — Jack Rometty (Me), Mark Oxier (Oversight)
Tech Director — Rob Thiessen
Dev — Kira Williams, Sean Orfila
QA — Wilzer Emilus, Earl Sotto

My Contributions

I lead all UX Design on Grunden's. I had a director of design as oversight.

Client Questionnaire & Stakeholder Interview

I kicked off the project with a structured client questionnaire and stakeholder interview to clarify brand positioning, product mix, and growth priorities. That work grounded the UX strategy in how Grundens sees its market today and where they want to grow.
Insight 1: They want a site ready to accommodate future expansions into women's apparel and gear.
Insight 2: The primary expectation is a best-practice ecommerce experience; the current site actively works against conversion.
Insight 3: The client already had four consumer profiles from recent agency research. Instead of running new studies, I anchored the UX strategy on these personas.
1. Core Angler
Personal and hobby life revolves around fishing. Almost equal men and women. ~95% buy from Grunden's Annually.
2. Progressive Angler
Outdoorsy person who enjoys but does not prioritize fishing. Equal men and women. ~65% buy from Grunden's Annually.
3. Fly Angler
Same as "Progressive" but focused on fly fishing. Mostly men. No hard data on Grunden's Purchasing (Grunden's doesn't sell much fly fishing gear as of 2022.)
4. Commercial Fisherman
Fishing is their full-time day job, u

Constrained Research Budget — No New Custom Studies

Because the client wanted to invest primarily in build and merchandising, there was no budget for net-new user research. I still delivered full wireframes, but for insights I relied on two sources: Baymard’s ecommerce best-practice library and our agency’s Dovetail research catalog.
Baymard best-practice database — I used Baymard’s repository of ~2,000 ecommerce patterns to inform navigation, product cards, and checkout flows, and paired it with input from teammates who specialize in apparel.
Internal research repository — I mined previous apparel and outdoor-brand studies in our agency-wide Dovetail database to validate decisions and avoid repeating research.

Key Research Takeaways

1. Four Personas
Use the four existing personas as the backbone for navigation, homepage content, and merchandising.
2. Keep It Simple
Deliver a straightforward, best-practice shopping journey that fixes pain points in the current site without over-engineering.
3. Women's Apparel & Inclusion
Make women feel intentionally included as Grundens expands from a male-dominated customer base into the new market of women’s apparel.

Navigation Wireframes

I re-architected the global navigation around clear product groupings, with apparel split into Men’s and Women’s. This structure maps cleanly to all four personas, keeps commercial anglers oriented, and deliberately creates space for the growing women’s line.
1. Four Personas
Leverage the four existing consumer profiles to drive navigation labels and prioritization.

Product Card Wires

Product cards are the next critical global component. They appear across the site at the moment a shopper begins to commit to a product. I defined a flexible card that surfaces price range, key badges (Sale, Best Seller, New), and review count without overwhelming the imagery. Because we aligned early on the requirements, the client approved this pattern with no revisions.

Personalized Homepage Moment

With a razor-thin budget for personalization, I recommended focusing on a single high-impact moment on the homepage. Using historical site and merchandising data, I explored several options and aligned the team around a Men/Women best-sellers toggle. It supports the new women’s line while keeping the experience simple to implement.
3. Women's Apparel & Inclusion
Ensure women shoppers see themselves reflected in the experience as Grundens expands into women’s apparel.
Why: This gives women a personalized moment on the homepage of a product catalog that is overwhelmingly for men. This opens new paths for revenue gains.
Why: Let users shop by the general body part they're hoping to cover. They don't need to know names of product lines.
Why: give commercial fisherman feel a sense of pride and exclusivity.

Storefront Wireframes

Once navigation and product cards were locked, I led three rounds of storefront wireframes to cover the end-to-end shopping funnel. I prioritized high-revenue pages—homepage, category, product list, and product detail—and extended the same patterns to the remaining templates.
2. Keep It Simple
Design around a straightforward, best-practice shopping flow that fixes the current site’s pain points without unnecessary complexity.

Recap: Three Research Takeaways, Solved

1. Keep It Simple
I structured the core shopping funnel—navigation, homepage, product list, product detail, cart, and checkout—around proven ecommerce patterns so the team could focus on merchandising rather than reinventing basics.
2. Four Existing Personas
I mapped the four personas to navigation, homepage tiles, and collection lists so each segment can quickly find the gear that fits their style of fishing.
3. Women's Apparel & Inclusion
I introduced a custom best-sellers toggle by gender, giving women a clear entry point into a catalog, opening up new revenue.

Carrying UX Through UI & Build

With wireframes approved, I stayed engaged through UI design and development to protect the UX decisions and unblock the team.

Supporting UI

I joined UI team syncs and client presentations, clarifying interaction details and guardrails so visual design stayed faithful to the UX intent, and fielding UX questions from stakeholders.

Supporting Development

I documented key interactions and edge cases via Figma comments—the format the dev team requested—and remained the primary UX point of contact on Slack as implementation questions came up.

UI Design & Final Site

Open Grundens.com

Celebrating Launch

After several months of cross-functional work, we launched the new site and celebrated the milestone as a team. The Slack message below is from our client partner announcing the launch and recognizing the entire project team.